3 Questions To Ask Your Plumber Before Work Starts

Are You A Licensed Plumber Or Plumbing Company?

The first question is, “Are you a licensed plumbing contractor?” It’s important to remember that not all plumbers or plumbing companies that say that they have a contractor’s license really do. A home or business owner can check the status of a license by checking the contractor’s State License Board (CSLB). With just a couple of clicks, you can have the information you’re looking for.

At Big B’s Plumbing, we are not only a licensed plumbing company, we go to great lengths to notify potential customers that our license is current and without blemish. We’ve retained a third-party company called, The Seal, to hold us accountable by verifying our license, bond, and insurance annually.

Are You Bonded And Insured?

While asking for a contractor’s license is the most critical question, asking if a company is insured and bonded is a short second. Additionally, you’ll want to know if those making the repairs have workers’ compensation. While problems rarely happen, mistakes and accidents do take place. The CSLB.gov website can also verify insurance, bond, and workers’ compensation.

With that said, The Seal confirms that every customer that all owners and employees have been background checked. This shows the credibility of the company. Each has an employee card that shows they’ve been tested.

Do Owners And Employees Have Background Checks?

Does your company background check your plumbers’ background? In our day and age, home and business owners will want to know who will be working in their home or business. A sex offender and criminal background check can give a customer the peace of mind they need.

Any business owner or employee who interacts with any family member, business or employee has received a sex offender and criminal background check by The Seal. Furthermore, an employee photo ID is issued confirming the check. There is no more guessing about who exactly is coming into your home.

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Client Testimonials

What People Are Saying

We experienced three plumbing issues within a short period of time. We're very grateful for the professional, experienced and courteous service we received from Big B's Plumbing.

Our calls were answered promptly and service was scheduled within a short period of time. Communication was outstanding throughout the process. Big B's technicians are top notch and have state of the art equipment. They explained the problems and options in terms we understood, with resolution in all three cases. We will be return customers any time we have plumbing needs, and highly recommend them to anyone who does.

Eric Forseth

Thanks to Brandon B. and Big B's plumbing for your quick and professional response to my water emergency.

Brandon was polite and very knowledgeable and explained the entire process and options I have to replace the water heater. Brandon also explained the remediation process and what I can expect. This is my third or fourth time using Big B's and I have received great service every time.

Troy Small